Terms and Conditions
Reunion Clothing & Apparel
These terms and conditions outline the rules and regulations for the use of our site, located at reunion.ie.
By accessing this website we assume you accept these terms and conditions.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services.
General Terms and Conditions of Sale
These General Terms and Conditions of Sale apply to any products you purchase through our website. These terms and conditions apply regardless of how you access the website, including via any device by which we make our website available to you.
You must read these terms and conditions carefully. When placing an order through the website, you will be asked to confirm that you have read, understood and agree to the terms and conditions in their entirety. If you do not agree to these, you must not order any product(s) through the website.
Placing Orders
To place an order you can either open an account with us or use our Guest Checkout. If opening an account with Reunion, you will be required to provide us with some compulsory personal information.
You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.
When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential.
We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorised use of your account, please contact us at hello@reunion.ie
If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.
If you use our Guest Checkout we will retain your personal information in order to process your order. If you already have an Account we will attempt to match your personal data with your existing account information if not we will retain your information for future orders that you might make.
Order Acceptance
Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given.
We have the right, prior to dispatching the product(s) to decline an order for any reason, including legal and regulatory reasons.
Our contract with you will start when you receive the order despatch email and remain in place until the last day of your right to return the products.
If we cannot supply you with all of the products you ordered, we will not process the parts of your order unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) as soon as reasonably possible.
If the fulfilment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfil the order at any time, including after despatch of products or notification to you that the order is being processed. In such circumstances, you acknowledge that Reunion shall incur no liability.
Payment
During the checkout process, you will be asked to enter your payment details. All fields indicated as compulsory must be completed.
By completing payment details you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit or third party provider.
We do not store your payment information, however third party providers used by us may be using encrypted secure payment mechanisms that could store your data. Please see individual payment providers websites for further information on how they hold your personal information collected at payment.
We take full payment immediately for all products.
Delivery
Timescales and charges for delivery vary depending on the products ordered, your delivery address and country, and the delivery services available. Delivery will be to the address specified in your order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether your order has been left in a specified safe place, or returned to depot.
When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to you.
We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.
Returning an item/items:
If you want to return one or more items, please contact us by email – hello@reunion.ie – and specify your order number and the items you want to return. We advise you to always keep the shipping receipt, until you received our confirmation about receiving your parcel. Keep in mind that you are held responsible for the parcel until the items have returned to us, ALWAYS add your name, order number and return reason to the parcel before returning it.
Purchases can be returned within 28 days after the receipt of goods. You have the right to open the package to check your goods, but products must be returned unused and with all its original packaging and tags on the clothes in perfect conditions. You will receive a reimbursement for the value of the returned item(s) within 14 days after the product has been received by us. We are entitled to withhold reimbursement until we have received the goods back from you or until you have produced evidence of having sent back the goods.
Please be aware that it can take up to 10 working days until the refunded amount is visible in your payment method.
Return address – email to get address (it is VERY important that you add your name and order number WITHIN the parcel)
Returns Charges
Unless damaged/faulty or wrong item sent you will have to pay your own return shipping costs. We are still a growing company and simply cannot afford to offer free return shipping, yet you can choose the carrier of your preference. We strongly recommend you obtain a proof of postage receipt from the Courier/Post Office as we can’t be held responsible for packages that fail to arrive. Be aware that an item needs to be as new and with labels and packaging, to be able to be returned.
In the case of any of your items arrived damaged, please contact us directly through email and tell us the order number and a description of the issue. We’ll get back to you to request a picture, to get a better understanding of the situation and see what could’ve possibly happened, and then explain how to proceed depending on each case.
If you have received a defective item, please inform us directly after receiving it at hello@reunion.ie, not later than 28 days after the delivery.
Once we received your items, we will get in touch with you directly through the email address that you used for placing the order. We will then confirm the return and either provide the corresponding voucher or confirm the processing of the refund, depending on each case.
Product Descriptions
We try to ensure that prices quoted on the website are correct and that all items have a fair product description.
Orders will only be accepted if the product description and the prices advertised on this website are free of errors.
We try to display our product colours as accurately as possible on the website, however the actual colours you see will depend on your device screen. We cannot guarantee the colours displayed on your device screen accurately reflects the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available.
Legal Compliance
You will not use, sell or supply any product(s) purchased from us in an unlawful manner, or for your commercial own commercial gain. All images and content on our website is proprietary to Reunion Clothing & Apparel and cannot be used by you.
Social Networking Sites
These terms and conditions also govern any submissions you make on any Reunion Clothing & Apparel related third party website or pages such as Facebook, Twitter, or Instagram etc.
We are not responsible for any content or material posted on any third party social networking site and it does not necessarily reflect the opinions or ideas of Reunion Clothing & Apparel or its employees.
All material posted on any third party social networking site must comply with the third party social networking sites’ Terms of Use, and these terms and conditions.
Damage to Your Computer or Electronic Device
We use reasonable efforts to ensure that this website is free from viruses and malicious or harmful content, but we cannot guarantee that your use of the content or any links on this website will not cause damage to your computer or device.
It is your responsibility to ensure that you have the right equipment, including antivirus software to use the website safely and to screen out anything that may damage or harm your computer or device.
We shall not be liable, except where required by applicable law, to any user for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this website.
Links to Other Websites
On this website, we have placed links to other websites we think you may want to visit. We do not vet these websites and do not have any control over their content.
We cannot accept any liability, except where required by applicable law in respect of the use of any linked websites
Privacy and Cookie Policies
Our Privacy Policy and Cookie Policy explain what personal information we collect about you when you use the website. You can view our Privacy Policy to read more. Please note that when you agree to these terms and conditions you shall be deemed also to have read and understood our Privacy Policy and Cookie Policy in their entirety.
